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Contact Student Financial Support

Student Financial Support will help you understand your financial aid eligibility and choose payment options that best fit your unique family circumstances. We offer a variety of ways to get in touch, so you can always choose the one that’s most convenient for you.

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Call Us

Please feel free to give us a call at 410-516-8028.
Monday – Thursday: 8:30 a.m. – 7:00 p.m. ET
Friday: 8:30 a.m. – 5:00 p.m. ET

Zoom With Our Undergraduate Financial Aid Advisers

Student Financial Support has Zoom walk-in hours to make it easier for undergraduate students to meet one-on-one with our financial aid advisers.

You can speak with an adviser via Zoom during the following days/times:

1. Mondays, Wednesdays, and Fridays from 11 a.m. to 1 p.m. ET
2. Tuesdays and Thursdays from 3 p.m. to 5 p.m. ET.

Zoom walk-in hours will not be available on the following dates/times:

Thursday, July 3rd, 2025, 12 – 5 p.m. ET
Friday, July 4th, 2025, 11 a.m. – 1 p.m. ET

To serve as many students as possible, we’re limiting each meeting to 20 minutes. Once you join Zoom, you’ll be placed in a virtual waiting room. An adviser will connect with you as soon as they’re available. Wait times can vary and tend to be longer at busy times of the year, so we appreciate your patience.

Graduate students should visit the SEAM contact page to connect virtually with a dedicated adviser.

Join Zoom Walk-In

Come Talk With Us

When you’re on campus, you’re welcome to come to speak with us in person.

Office Location

3400 N. Charles Street
Levering Hall Suite 102
Baltimore, MD 21218

Hours of Operation

In-Person Services
Monday - Friday
8:30 a.m. – 4:30 p.m. ET

Write to Us

A brief form is available for you to submit your financial aid questions and questions pertaining to registration or your student billing account. After submission, you will receive a confirmation email and a prompt response from a member of our team.

Submit a Request

Get in Touch With Your Undergraduate Financial Aid Adviser

All current and prospective undergraduate students are assigned a personal financial aid adviser based on their last name. Click on your adviser in the list below to connect with them.

Cummings Scholars

Javier Avila
Contact Javier
Schedule an Appointment

International Students

Pamela Mason
Contact Pamela
Schedule an Appointment

Undergraduate Students:

Graduate students looking to connect with an adviser can click here.

Get To Know Us

Student Financial Support is dedicated to helping you and your family understand and evaluate financial aid options. Whether you’re a newly admitted undergraduate student or a current Blue Jay, we are here to answer your questions and help you along your journey.

Meet Our Team